A picking error is expensive
Shipping the wrong model of a high-value device means a reshipment, a bad review and, sometimes, a unit that never comes back.
Storage, shipping, warranties and returns for technology products. We learned it running the technology and gaming brands of our own group, Vorago and Game Factor, with insurance on the goods and ISO 9001:2015 certified processes.
19
Years operating
2,600
Pallet positions
98%
Satisfied clients (2025)
99%
Picking accuracy
We ship to the channels you sell on
01 — The problem
Electronics does not forgive what is a minor mistake with other products:
Shipping the wrong model of a high-value device means a reshipment, a bad review and, sometimes, a unit that never comes back.
A returned device nobody checks cannot be resold or claimed under warranty: it sits in a corner losing value.
High-value inventory in a warehouse without access control or surveillance is a risk no margin can absorb.
Warranties
A returned device does not go back on the shelf blindly: a technician inspects it first, and then it takes one of three paths, as you instruct.
We receive it at the warehouse and log it.
Trained technicians inspect it using the specifications and training you provide.
If it is in good condition, it is restocked and can be sold again.
If it needs it and you say so, it is refurbished before shipping again.
If it cannot be restocked, it is set aside as you instruct.
There is a record of what came back and in what condition.
Get a quote for my operationSecurity
Technology products attract theft. That is why protection does not rely on a single measure: each one is another layer between the outside and your goods.
Our clients’ goods are covered by our insurance.
Private and asset security at the warehouse.
Access to the warehouse is controlled.
The operation is monitored with cameras and CCTV.
Warehouse zones with limited access.
The warehouse also holds a current fire safety and equipment inspection certificate, and you can tour it before signing.
Get a quote for my operation02 — The solution
Vorago and Game Factor are technology and gaming brands of our group, and their logistics run here. What you hire is that same operation, with the same safeguards.
Every product with its location and record, 98% inventory accuracy, and physical inventories and cycle counts based on your operation.
Trained technicians inspect returned product to decide whether it is restocked, refurbished or set aside.
Using the specifications and training each client provides, we inspect and refurbish product before it ships.
Cameras and CCTV, access control, restricted areas, guard booth, and private and asset security. Your goods are covered by our insurance.
Prep for Amazon, Mercado Libre and Walmart, and parcel shipping across Mexico under agreements with Estafeta and Paquetexpress.
Kitting, bundles with accessories, labeling and repackaging inside the warehouse.
Before you get a quote
If your operation needs serial number or IMEI tracking, tell us from the start: we review it against your case before committing to it. Storage is charged per pallet per month; prep, shipping and warranty inspection are quoted based on your product.
We analyze your operation, volume, channels and needs.
We define the flow, resources and service-level agreements.
We integrate your inventory and sales channels.
We operate day to day with certified processes.
Reports and performance indicators with full visibility.
We improve cost, time and quality on an ongoing basis.
If you sell technology online, these pages are useful too:
E-commerce logistics →
Orders connected to your store, shipping within 3 to 24 hours and returns.
Fulfillment in Mexico →
Picking, packing, labeling and shipping, with service indicators.
Labeling and kitting →
Kits with accessories, marketplace labels and repackaging.
Reverse logistics and refurbishment →
Diagnosis, repair and grading of the units that come back.
Resources
What is worth knowing before you request a quote: how it works, what you need to send and how it is charged.
Operations · 7 min read
What it truly costs to process a return, what the flow looks like inside a 3PL warehouse, and how to lower your rate without hurting sales.
Read guide →
Operations · 8 min read
Perfect order rate, order accuracy, on-time shipping and more: what each one measures and what range is actually good on the warehouse floor.
Read guide →
Operations · 7 min read
Ghost inventory costs cancellations, reviews and marketplace reputation. Cycle counts, one stock pool for every channel, and when your spreadsheet stops being enough.
Read guide →Yes. We operate technology and electronics, including a warranty area, with ISO 9001:2015 certified processes. It is the same operation we use to run Vorago and Game Factor, technology and gaming brands of our group.
It goes to the warranty area, where trained technicians inspect it. As you instruct, the product is restocked, refurbished or set aside, with a record of what came back and in what condition.
Yes, using the specifications and training each client provides. That way the check follows your criteria, not a generic one.
Yes: our insurance covers our clients’ goods. The details are reviewed with you when building the proposal, based on the value and type of product.
Cameras and CCTV, access control, restricted areas, a guard booth, and private and asset security. The warehouse also holds a current fire safety and equipment inspection certificate, and you can tour it before signing.
Inventory is controlled by SKU, with 98% inventory accuracy. If your operation needs serial number or IMEI tracking, tell us when you request a quote and we review it against your case before committing to it.
Yes. Vorago and Game Factor are brands of our group and their logistics run in this warehouse, and we run shipping for Mi PC, PCH and Vorago: more than 500 shipments a month.
Yes. We label and pack to each marketplace’s requirements and ship across Mexico under agreements with Estafeta and Paquetexpress.
Our ISO 9001:2015 system indicators are 99% picking accuracy and 98% inventory accuracy. Each client also has a service level agreement with the indicators defined at onboarding.
Storage is charged per pallet per month, with no minimum billing or contract. Order prep, shipping and warranty inspection are quoted based on your product and volume. We send the quote within 24 hours of the initial meeting.
Clients
B2B distribution “With Vorago OPS logistics we deliver to our whole distribution channel: our distributors and stores across the country get their orders complete and on time.”
Marketplaces and online store “We deliver to the Mercado Libre, Amazon and Walmart warehouses, each with its own labeling and packaging, and Vorago OPS also runs our own orders: more than 500 a month, with a 12:00 cutoff so what comes in during the morning ships the same day.”
Importing “Our gaming inventory arrives by container from China. Vorago OPS receives the containers, registers every piece by SKU and distributes it to our customers on time.”
A brand getting started “We did not set up our own warehouse for Start the Game: we started with Vorago OPS with no minimums and pay only for the space we use.”
At a glance
What you need to compare us, without having to book a call.
Figures reviewed with Operations on October 8, 2026.
Different situation? See how we handle each one Our 3PL in Guadalajara Compare us with other 3PL companies in Guadalajara
With your product, your volume and what happens with your returns, we put together a proposal. You can tour the warehouse before deciding.
Thank you. A VORAGO OPS specialist will reach out shortly.
We use cookies to improve your experience and analyze site traffic. Privacy policy