No certified processes
Shipping errors, inventory mismatches and rework that cost money and customers.
3PL services in Mexico
3PL pick, pack and ship in Mexico, without your own warehouse.
We store, pick, pack, label and ship your orders across Mexico with ISO 9001 certified processes, from Guadalajara. Whether you are entering the Mexican market or already selling here, you get a running operation without leasing space, hiring a team or building one from scratch.
- Picking & Packing
- Marketplace prep
- Nationwide shipping
- We can invoice foreign companies
19
Years operating
2,600
Pallet positions
98%
Satisfied clients (2025)
99%
Picking accuracy
We ship to the channels you sell on
Liverpool
01 — The problem
How much does running logistics alone cost you?
Most companies lose control of their operation because:
No real-time visibility
You don't know what you have, where it is or when it ships. You operate blind.
Providers that don't scale
They collapse at peak season and leave you without capacity right when you sell the most.
Indicators
What we measure, in numbers
These are the indicators of our ISO 9001:2015 system. Each client also has a service level agreement with the indicators defined at onboarding.
98%
99%
99%
98%
3–24 h
to ship each order, depending on the project
Mon–Fri
operating 8:00 a.m. to 6:00 p.m.
12:00
cutoff to ship the same day
Our 2025 client satisfaction survey scored 98%.
Get a quote for my operation02 — The solution
Your fulfillment operation, complete and under control
One partner for the whole cycle: we receive, store, prepare and ship.
Receiving & warehousing
Inventory control, controlled SKU and cross docking.
Picking & Packing
Precise, fast preparation of every order.
Labeling & compliance
Marketplace prep and retail compliance ready for Amazon, Mercado Libre, Walmart and more.
Kitting & QA
Bundles, repackaging, QA, refurbish and light assembly.
Nationwide distribution
Shipments and last mile across Mexico.
Reverse logistics
Fast, safe and traceable returns and exchanges.
How we start and operate with you
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01
Diagnosis
We analyze your operation, volume, channels and needs.
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02
Operation design
We define the flow, resources and service-level agreements.
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03
Implementation & integration
We integrate your inventory and sales channels.
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04
Daily management
We operate day to day with certified processes.
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05
Reporting & KPIs
Reports and performance indicators with full visibility.
-
06
Continuous optimization
We improve cost, time and quality on an ongoing basis.
Resources
Guides on this service
What is worth knowing before you request a quote: how it works, what you need to send and how it is charged.
3PL decision · 8 min read
Fulfillment companies in Mexico: how to compare operators before you sign
There are four kinds of company behind the word fulfillment. Which one fits your channels, what to ask, and the warning signs that should stop you.
Read guide →
Operations · 7 min read
Fulfillment for promotional products: delivering corporate gifts and kits without turning your agency into a warehouse
Eight hundred boxes to eight hundred addresses, product from five suppliers and a fixed date. How a promotional project is organized with a logistics operator.
Read guide →
Costs · 8 min read
Fulfillment cost in Mexico: how to calculate what each order really costs you
The line items behind outsourced fulfillment and how to estimate your true cost per order, with no surprises.
Read guide →Before you write to us
Can we handle your product?
The question we get most is whether a specific case fits. Here is the straight answer, so you do not spend a call finding out.
Yes, we handle it
- Product that fits a standard pallet, 1.2 × 1.0 × 1.5 meters.
- A handful of pallets: there is no minimum space or contract.
- Inventory that rises and falls each month — you pay for the space you occupy.
- Packaging materials and inputs: boxes, empty containers, labels, display material.
- Goods that only pass through without sitting in storage (cross-docking).
- Product sold on Amazon, Mercado Libre or Walmart, with its prep.
- Technology and electronics, including the warranty area.
- Physical inventories and cycle counts, scoped to your operation.
- Alternative carriers and transport by destination and requirement, not a single option for everything.
- Finished product and dry goods, including tequila and spirits, subject to prior assessment: depending on flammability and alcohol content, adaptations may be required.
- Full container receiving.
- Truck loading for local pickup, when your customer or carrier collects the goods.
We do not handle it
- Refrigerated and frozen goods.
- Perishables.
- Pharmaceuticals.
- Goods requiring temperature or humidity control.
- Temperature-sensitive cosmetics.
- Laboratory products, reagents or biological material.
Your product in neither list? Write to us: we assess it and tell you straight whether we can. We would rather say no than waste your time.
Ask about my caseFrequently asked questions about fulfillment
What certifications and permits do you hold?
Every process is ISO 9001:2015 certified by Global Standards, with the certificate valid through 2028 and a follow-up audit every year. The warehouse also holds a current Safety Measures and Fire Equipment Inspection Certificate. You can visit before signing.
What exactly does the fulfillment service include?
We receive and validate your merchandise, store it with SKU-level control, and for every order we handle picking, packing, labeling and dispatch. It includes the prep your sales channel requires and returns management.
How much does fulfillment cost and how is it quoted?
There is no single rate, because cost depends on your operation rather than a price list. What drives it: product type and size, the inventory to be stored, how many orders you ship per month, whether the goods need extra preparation, packing materials, and shipping destinations. With those inputs we build a tailored proposal.
Do you prepare orders for Amazon, Mercado Libre or Walmart?
Yes. We have proven experience with the main marketplaces, including Amazon, Mercado Libre and Walmart. If you sell on a channel we haven't operated yet, we train on its labeling and packing requirements.
Do you provide fulfillment across Mexico?
Yes. We run fulfillment from Guadalajara with nationwide coverage: orders ship by parcel under agreements with Estafeta and Paquetexpress anywhere in Mexico, and pallet shipments go by dedicated freight. You do not need to be in Guadalajara to work with us.
Where do you ship from and how far do you reach?
We ship from San Agustín, in the Guadalajara metropolitan area, with nationwide coverage in Mexico: parcel through agreements with Estafeta and Paquetexpress, deliveries in the metro area with our own and third-party fleet, and dedicated freight nationwide through transport providers.
How fast do you ship orders?
Orders ship within 3 to 24 hours, depending on the project and its needs, respecting each carrier's cutoffs, and those received before noon ship the same day. We operate Monday to Friday, 8:00 a.m. to 6:00 p.m.
How do you measure the quality of your operation?
With the indicators of our ISO 9001:2015 system: 98% inventory accuracy, 99% picking accuracy, and on-time delivery of 99% on dedicated transport and 98% on parcel. Our 2025 client satisfaction survey came in at 98%. Each client also has a service level agreement (SLA) with indicators defined at kickoff.
Can you serve us in English?
Yes. We have already handled requests from companies outside Mexico, and we can work with you in English.
Do you handle returns?
Yes, reverse logistics is included: we receive returned product and restock or separate it per your instructions. For technology and electronics we also have a warranty area with trained technicians to inspect it, and we do quality checks and refurbishing with the specifications and training each client provides. Returns are billed at the rate agreed in the quote; usually the same cost as receiving with inspection and storage.
What products can you not handle?
We don't handle refrigerated or frozen goods, medicine, perishables, temperature-sensitive merchandise or anything requiring controlled humidity, temperature-sensitive cosmetics, or lab products, reagents or biological material.
Do I have to move my entire inventory, or can I start with part of it?
There is no fixed minimum contract, so you can start with the portion of the operation you want to delegate. We review it with you during the evaluation to confirm it is operationally viable before committing to anything.
What information do you need to quote?
What product you handle, roughly how many orders you ship per month, how many SKUs you carry and which channels you sell on. If you don't know your volume yet, we estimate it with you.
Can you receive imported merchandise?
Yes, reviewing each project first. Before committing we go over your product, where it clears customs and how it would arrive at the warehouse, so we can confirm the operation is viable rather than promise it blind.
Do you provide a customs broker?
We can arrange one, though we prefer working with yours if you already have one: your broker already knows your product, its tariff classification and its import history, which makes the process cleaner and usually cheaper for you.
Can you invoice a company that has no legal entity in Mexico?
Yes. You don't need to incorporate in Mexico to work with us, which is usually the step that stalls these projects.
How do we see our inventory? Do we have to request a report?
You do not have to request it. You get a monitoring portal, built on our proprietary WMS, where you check your inventory, warehouse movements and orders whenever you want. You also receive reports on inventory, inbound and outbound, orders, returns, incidents and service levels, as often as we agree: daily, weekly or monthly. That is the difference between seeing your stock and asking about it.
What happens if our merchandise is damaged or lost?
It is covered: our insurance covers our clients' goods. The details are reviewed with you when building the proposal, based on the value and type of product.
How soon can we start?
Usually about 7 days, from signing to your first order shipping. What moves that timeline most is when your goods arrive and how complete your product and channel information is.
Clients
What the brands that trust us say
B2B distribution “With Vorago OPS logistics we deliver to our whole distribution channel: our distributors and stores across the country get their orders complete and on time.”
Marketplaces and online store “We deliver to the Mercado Libre, Amazon and Walmart warehouses, each with its own labeling and packaging, and Vorago OPS also runs our own orders: more than 500 a month, with a 12:00 cutoff so what comes in during the morning ships the same day.”
Importing “Our gaming inventory arrives by container from China. Vorago OPS receives the containers, registers every piece by SKU and distributes it to our customers on time.”
A brand getting started “We did not set up our own warehouse for Start the Game: we started with Vorago OPS with no minimums and pay only for the space we use.”
At a glance
Vorago OPS at a glance
What you need to compare us, without having to book a call.
- Location
- Warehouse in San Agustín, Guadalajara metro area, Jalisco, Mexico
- Capacity
- 2,600 pallet positions and 4 loading docks
- Minimums
- No minimum billing, contract, space, orders or SKUs
- Storage billing
- Per pallet, per month
- Pick and pack
- Quoted separately from storage, based on the preparation your product requires
- Certification
- ISO 9001:2015 across every process, issued by Global Standards; valid through 2028, with an annual audit
- Client satisfaction
- 98% in the 2025 survey
- Accuracy
- 98% inventory accuracy and 99% picking accuracy
- Dispatch
- Within 3 to 24 hours, depending on the project and its needs. Noon cutoff for same-day shipping
- On-time delivery
- 99% on dedicated transport and 98% on parcel
- Onboarding
- About 7 days, from signing to your first order shipping
- Response
- Within 8 hours for requests from the website; a quote within 24 hours of the first meeting
- Experience
- 19 years operating logistics, with a team of 30 people
- Marketplaces
- Prep for Amazon, Mercado Libre and Walmart. We ship for Mi PC, PCH and Vorago: more than 500 shipments a month
- Pallet
- 1.2 × 1.0 × 1.5 m reference; up to 1,000 kg and 1.60 m high
- Shipping
- Parcel through agreements with Estafeta and Paquetexpress; own and third-party fleet in the metro area; dedicated freight nationwide
- Operations
- Container receiving, cross-docking (up to 24 hours with no storage charge), truck loading for local pickup, physical inventories and cycle counts
- Security
- Cameras and CCTV, access control, restricted areas, guard booth, private and asset security. Current Safety Measures and Fire Equipment Inspection Certificate
- Insurance
- Our clients' goods are covered by our insurance
- Hours
- Monday to Friday, 8:00 a.m. to 6:00 p.m.
- System
- Proprietary WMS, with a portal to check inventory, movements and orders
- Integrations
- Online stores such as Shopify, marketplaces and ERPs via API, based on each client's operation
- Reports
- Inventory, inbound and outbound, orders, returns, incidents and service levels; daily, weekly or monthly
- Languages
- Service in Spanish and English
- Visits
- You can walk the warehouse before signing
Figures reviewed with Operations on October 8, 2026.
Different situation? See how we handle each one Our 3PL in Guadalajara Compare us with other 3PL companies in Guadalajara
Scale without hiring or training staff
We absorb your volume with certified processes and real-time technology. The same operation that moves our own brand ecosystem, now at your service.
- No minimum billing or contract
- Quote within 24 hours of the initial meeting
- You can tour the warehouse before signing
Request sent!
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